Virtual Signage Operations Manager

WORK OPTION: Fully on-site 

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries and territories.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms.  NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness. 
 

Group Summary:
At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the outstanding athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.

As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.

Off the court, we’re also deeply committed to social responsibility. NBA Cares leads the league’s involvement in addressing meaningful social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Position Summary:

• This position will have oversight of a new initiative to place virtual signage on linear, direct to consumer (DTC) and video on demand (VoD) content
• In this role, you will be the point-person responsible for ensuring the delivery of all aspects of the virtual signage ecosystem are met, including logo delivery, playout run order, virtual signage calibration scheduling, as well as the successful delivery on-air
• You will work to ensure that all virtual signage is delivered with the highest degree of precision and integrity
• Success in this role requires a strong attention to detail, as well as the ability to interact with a wide range of internal and external stakeholders in a clear and concise manner
• The ideal candidate will be highly organized to ensure that departmental procedures and workflows operate as efficiently as possible
• This position requires being available beyond the normal business hours, in order to be able to make real-time decisions, when vital, and often at a moments notice.
• Candidate must have a proactive approach, be one who is also able to handle changes as they occur, and address as vital.
• Strong leadership qualities are required, as the successful candidate in this role should be able to expertly and optimally work to prioritize all business needs
• Role requires an on-site presence for at least four days per week, as well as the flexibility to work nights, weekends, and holidays based on the needs of the business

Major Responsbilities: 

• Day-to day oversight of the entire virtual signage ecosystem from logo acquisition through signage delivery
• Point person for immediate response to service disruptions and communicating the level of disruption to all stakeholders in a clear and concise manner
• Collaborate with Ad Sales, Creative Services, and virtual signage vendor to ensure delivery workflow is met
• Remain up to date on industry trends and new uses for a wide range of virtual signage technology
• Ability to work independently, as well as collaborating with others – both with various internal teams and external partners
• Must possess the ability to be a problem solver, often under pressure and deadlines, as well as being a forward thinker
• Oversee & schedule transmission routing pertaining to Virtual Signage delivery
• Ability to work all shifts associated with 24x7x365 production environments
• Build & distribute detailed operational reports

Required Education/ Professional Experience:

• Bachelor’s Degree in Communications, Broadcasting, Technology or other related studies
• In lieu of a college degree, significant field experience may be considered

Experience Needed:

• 3 – 5 years of broadcast production, graphics, or operations experience

Required Skills/ Knowledge Attributes:

• Operations, Graphics, Production experience at network, RSN or vendor
• Previous management of on-air operations
• Must have knowledge of broadcasting standards, operations, workflows, and technologies
• Working knowledge of Adobe Photoshop
• Knowledge of Microsoft operating systems
• Excellent verbal and written communications abilities
• Strong strategic and analytical skills
• Ability to effectively communicate
• Must be self-motivated, organized, with the ability to communicate clearly and concisely, both verbally and in writing
• Ability to multi-task, while working individually, and also in a team environment, in a collaborative effort!
• Strong curiosity about current industry technologies and developments, in an ever-changing environment!

Salary Range: [[$85,000 - $110,000]] 

Job Posting Title: [[Manager]] 

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume. 

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.