Technical Program Manager

WORK OPTION: Remote

The NBA is committed to providing a safe and healthy workplace.  To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries and territories.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms.  NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness. 

Position Summary:

The Technical Program Manager/Director will work under the direction of the Senior Director, Program Delivery and adhere to our Program Delivery operational model. This role will lead the successful execution of complex technology projects and programs critical to achieving business objectives.   This role requires a unique blend of technical knowledge, project management expertise, and strong leadership skills to ensure the successful delivery of strategic initiatives.  We are looking for someone who's not afraid to roll up their sleeves, dive deep into the details, and do whatever it takes to get the job done.

Major Responsibilities:

• Managing and coordinating projects across multiple value streams, including Legal, Finance, HR, and others.  Ensuring alignment, execution, and delivery in complex environments involving compliance, regulatory requirements, and cross-functional collaboration.  
• Develop and maintain program plans, including timelines, roadmaps, resource allocation/capacity planning, budgets, and risk management strategies.  
• Conduct quarterly review planning and fiscal budget preparation for all managed projects and programs. 
• Facilitate cross-functional collaboration between engineering teams, product management, and other stakeholders.  
• Establish and maintain effective communication channels with all levels of the organization, including executive leadership.  
• Create and present program status reports, metrics, and dashboards to key stakeholders.  
• Provide weekly status updates to the senior management and project team members.
• Continuously improve program management processes and methodologies.  
• Take a hands-on approach to problem-solving, whether it's debugging issues, optimizing processes, or facilitating critical meetings.  
• Conduct and facilitate key activities across the SDLC process, including requirements gathering, UAT, trainings, deployment, etc.    
• Builds and maintains working relationships with team members, vendors, and other departments involved in the projects.
• Performs other work-related duties and special projects as assigned.

Required Education/Professional Experience:

• Bachelor's Degree
• 5+ years of experience or equivalent expertise in program management leading complex technology projects and programs in a large organization – knowledge and experience with SAP and HR systems a plus.     
• PMP or other relevant project management certification is a plus

Required Skills/Knowledge Attributes:

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams 
• Strong understanding of project management and software development methodologies (Agile, Scrum, SAFe, Waterfall, etc.)
• Proven track record of successfully delivering large-scale, complex technical programs and managing 3rd party vendors
• Excellent analytical and problem-solving skills
• Outstanding communication and interpersonal skills, with the ability to influence without direct authority 
• Ability to multi-task multiple high priority assignments; excellent organizational skills and strong work ethic
• Demonstrated ability to roll up your sleeves and get into the technical details when needed
• Experience with project management tools (e.g., Jira, Microsoft Project) and ServiceNow Incident Management a plus

Salary Range: $160,000 - $175,000 

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.