Project Employee, Technical Support

WORK OPTION: [[In-Office]] Ability to work 11pm -9am overnight shifts out of the Secaucus, NJ office.

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries and territories.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms.  NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness. 
 

Position Summary

The overnight technical support engineer for NBATV International supports the entire technical environment from server records to broadcast distribution to the 215 countries in which NBATVi airs. This position requires the candidate to act independently and quickly to ensure the integrity of NBATVi’s broadcast, as well as provide hands-on troubleshooting for any issues that may arise within NBATVi’s operational infrastructure.

This position requires well rounded knowledge of broadcast media systems including video, audio, and control systems workflow.

Major Responsibilities

• Support the live Broadcast environment for NBATV International

• Maintain on-air operation including running commercials, network, and local programming as a master control operator when the need emerges

• Operate and understand the ADC Automation equipment

• Execute, edit, update, and append live on-air playlists

• Build detailed technical reports, outage reports, and resolution action plans

• Liaise with various vendors and assist in the resolution of any and all technical issues

• Ability to work all shifts associated with 24x7x365 production environments including nights, weekends, and holidays.

Required Skills/Knowledge

• Hands-on experience with HD broadcasts and knowledge of HD systems

• Ability to operate and maintain on-air broadcast

• Familiarity with a Production Switcher, ADC Air Client (or similar broadcast playlist), and HD video server ingest and playback

• Experience with transmission and video quality control

• Troubleshooting and problem-solving skills with a willingness to learn

• Demonstrated ability to work independently and creatively

Experience Needed

• 1 - 2 years of broadcast operations or technical engineering experience

• Experience operating in a Master Control Environment is a plus

Educational Background Required

• College degree in Communications/Engineering or related field

• In lieu of a college degree significant field experience will be considered

Salary Range: [[$3,200/Biweekly]] 

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume. 

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.