Project Employee, Partner Services

WORK OPTION:  The NBA currently provides eligible employees the option of working remotely one day per week.  

This is a temporary position with an expected duration not to exceed (10) months.

Position Summary:
The Project Employee would act as general support for Partner Services responsible for assisting with project workflow for a number of day-to-day projects and collaborate on all hospitality needs/programs for every major event managed within the group. Must be able to work in a fast-paced environment and communicate well both internally and externally. This position will report into the Director of Partner Services. This is a temporary position with an expected duration not to exceed (10) months.
 

Major Responsibilities:

• Provide primary support for regular season ticket requests to include submitting requests into TRS system, acting as liaison with ticketing group, tracking department requests in team tracker, timely communication with internal requestors and working with Partner Services colleagues for proper department prioritization.
• Assist in all aspects of All Star Weekend preparation to include sending invitations for business guests, fulfilling contractual obligations, weekly RSVP reports, contractual and business seating, ticket distribution, Partner Reception and suite checks.
• Provide support for all global games to include Abu Dhabi, Macao, Mexico and Berlin/UK games. Primary role will be to assist with sending digital tickets, work with regional offices on contractual ticket obligations, RSVP updates, guest confirmations and planning of partner receptions.
• Serve as primary support for the NBA Draft to include invite collection, process enforcement, sending digital tickets for both business invites and contractual obligations, and assist with seating using Social Tables platform. Assist with Green Room experience.
• Assistance on WNBA All Star to encompass working with account teams to confirm contractual ticket obligations, assist with sending GPM invites and confirmation letters, RSVP reports, business seating using Social Tables platform and planning of partner reception.
• Assist in the management and planning of the All Access program for International MP partners to include budgeting, proper coding of program expenses, creating and tracking ROI for the program, hotel selection, catering, restaurant contracts, itinerary, travel arrangements, working with the teams to book suite/in-arena ticket purchase, BOH tours, and assist the regions to execute the program.
• Assist with the credential process to include training, pre-approving access, communicating to subgroup credential POCs and liaising with Security.
• Assist with partner account coverage on MP account teams where and when applicable.
• Manage the Holiday Card program for GPM to include crafting appropriate communication, creating and managing excel tracker for the department.
• Oversee the League Pass Code program for both NBA and WNBA to include department communication, working with MOT, and managing code distribution.
  Required Skills/Knowledge
• Ability to work in a fast-paced, matrixed organization that requires coordination and collaboration across multiple departments and sub-departments.
• Demonstrated ability to work independently and multitask effectively, and to organize and prioritize projects as directed.
• Team Player: Ability to work effectively within a group, contributing to the team’s success rather than individual achievements.
• Strong communication skills: Clear and open communication to ensure everyone is on the same page and that ideas are shared effectively both orally and in written form.
• Attention to Detail: Precision in work, ensuring that all aspects of a task are completed accurately and thoroughly.
• Interpersonal skills: Ability to build positive relationships with team members, fostering a cooperative, supportive work environment
• Excellent skills in Excell and Microsoft office with the skill set to learn new computer programs and platforms as well as train others.

Experience Needed:

• 1-4 years experience or college grad who is a quick learner
• BA required

Salary Range: $32.00/Hourly 

Job Posting Title: Project 

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume. 

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

The NBA is committed to providing a safe and healthy workplace.  To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries and territories.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms.  NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.