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Membership Program Manager

REQ ID:  9422

New York, New York, US, 10022

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.


At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans worldwide.


As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.




Position Summary:

The Membership Program Manager role will serve as a business stakeholder and driver of the NBA ID program within the League's owned & operated initiatives as well as with NBA Teams. This role will be focused on executing strategy, driving operational elements, contributing to analyses, and building upon learnings to enrich future offerings. Collaborate across the organization and teams to contribute to a truly cross-functional, ecosystem-wide fan offering attracting and growing the next generation of NBA fans.


Major Responsibilities:

  • Deliver NBA ID centered executions and opportunities for fans at & around NBA events like Global Games, All-Star, Draft, Summer League, and other member-focused moments.
  • Work closely with all members of the Membership team to coordinate efforts across the group, recognizing areas of efficiencies and opportunity
  • Manage the planning, set-up, and operations of select program rewards (like Free Ticket Tuesdays, All-Star sweepstakes, NBA Finals activations, etc) provided directly through partnership with internal NBA teams (i.e. NBA Events team, Fantasy & Gaming, Team Marketing & Business Operations, among others)
  • Manage the integration of NBA teams into the league's membership program, including operational planning & support for proofs of concept and broader roll out; periodic and on-going opportunity analyses; as well as contribute to strategy for future planning and scaling
  • Contribute to data-based analyses conducted regularly on various aspects of the NBA ID program
  • Develop presentation materials to help establish, further, and secure program initiatives
  • Provide general support across partner offerings for the NBA ID program


Required Skills/Knowledge:

  • 4-6 years of experience with strong Marketing/Strategy background
  • Experience in planning, implementing, and driving multiple projects at once
  • Strong project management capabilities Ability to comprehensively execute strategy
  • Experience working in cross-functional teams
  • Excellent interpersonal skills, and the ability to build and foster key business relationships
  • Excellent time management, verbal, written and presentation skills
  • Detail oriented with a desire for seeing projects through to completion
  • Display an aptitude for taking initiative to go above and beyond
  • Ability to thrive in a fast-paced and demanding environment



  • Bachelor's Degree Required, business or marketing focus preferred



$100,000 to $125,000 per year

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.


The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.


About the NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV,, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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