International Benefits Manager

WORK OPTION: 4 days per week in New York, NY office

The NBA is committed to providing a safe and healthy workplace.  To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

Group and Position Summary

The Benefits Department is responsible for designing and delivering innovative and market-leading plans and programs that meet current/future employees’/participants’ needs, stay within budget and support the NBA’s business priorities.  

This International Benefits and Mobility Manager is responsible for the ongoing review, communication, compliance and management of benefits programs (health and wellness, retirement and wellbeing programs) across the NBA’s Latin America, Europe, Middle East and African regions, and collaborates with the Head of Benefits and Wellbeing to develop and design programs. The role also plans and executes the tactics of the Global Mobility program, consisting of relocation, tax, and immigration, which are relevant to the US and all regional offices. In alignment with and in support of the Global Benefits and Compensation strategies, this role aids in recruiting, retention, and engagement of our talent, while meeting the needs of the growing business in the international markets. 

Major Responsibilities

• Benefits
  • Serve as the day-to-day administrator of the processes associated with the administration and management of health, welfare, retirement and other benefit programs for the NBA’s 10 regional offices. This includes enrolling/ disenrolling employees, benefit authorization and payments, benefit calculations, case reviews, data collection, and data processing, as well as benefits renewal support, plan design analysis, premium calculations, underwriting reviews, vendor performance evaluations, and ongoing vendor management. 
  • Manage operations of global benefit programs such as business travel medical policy and business travel accident policy.
  • Act as the benefits point person for offices such as Brazil, Canada, Mexico, and Spain. Manage annual benefits open enrollment activities for these regional offices.
  • Introduce, implement and manage global wellbeing initiatives and programs for 10 regional offices in partnership with regional HRBPs.
  • Support the implementation of new benefit and reward programs in new legal entities and existing offices, and establish new vendor relationships in these countries.
  • Support regional HR Business Partners on annual benefits open enrollment activities and with planning wellbeing events and initiatives aimed at promoting employee health and engagement.
  • Resolve employee questions and issues by interpreting benefit policies and procedures and coordinating with vendors/insurance companies.
  • Coordinate, update and create employee-facing communication materials for renewals, new hires, ongoing and new programs, and ad-hoc communications. 
  • Mange the International Benefits Slack channel.
• Mobility
  • Assist with all stages of the immigration process, including filing paperwork, maintaining case files, and ensuring compliance with labor regulations. This involves coordinating job postings and collecting forms for review with the Talent Acquisition team.
  • Track immigration status by requesting monthly reports from legal counsel and incorporating action items from meetings. Prepare quarterly reports detailing open cases and associated HR costs.
  • Help publish immigration documents that meet visa requirements, liaising with legal counsel as needed. Monitor and maintain filings according to USCIS guidelines and legal advice.
  • Manage the relocation portal as a back-up admin, granting access and generating quarterly spending reports. This may also involve filing relocation policy updates.
  • Manage mobility files (signed policy acknowledgements, policies, exceptions) stored locally.
  • Create detailed ad-hoc reports on relocation spending for HRBPs, Talent Acquisition, or managers upon request.
  • Conduct training sessions on relocation cost estimates and the initiation process for new Talent Acquisition hires or as needed.
• Other
  • Monitor international benefits mailbox and process all invoices.

Required Education/Professional Experience

• Bachelor's degree in HR, Business Administration, or a related field. 
• 3-5 years of human resource experience, preferably the area of benefits management
• Familiarity with health insurance and pension plans
• Previous direct experience with international benefits and working in an international environment.
• Professional certification in HR or employee benefits administration (e.g., CEBS, PHR, SPHR) is a plus.

Required Skills/Knowledge Attributes

• Ability to work with and understand benefit documents in Spanish.
• Basic knowledge of international benefits for at least 1-2 countries where the NBA has employees. 
• Strong technical skills; must be highly proficient in Excel (including knowledge of VLOOKUP and PIVOT tables) and PowerPoint; and have working knowledge of SharePoint.
• Knowledge of immigration, and tax regulations and compliance requirements is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and cultures. 
• Experience with vendor management.
• Ability to work independently and prioritize tasks in a fast-paced environment; results oriented.
• Ability to effectively balance multiple projects at any given time and prioritize appropriately.
• Collaborative mindset and experience working in a matrixed environment. 
• Ability to drive toward measurable outcomes. 
• Knowledge of legal requirements and compliance.

Salary Range: $95,000 - $118,000

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.